Terms of Service

Terms and Conditions

Welcome to Rama Vision. By accessing our website and making a purchase, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Ordering and Payment
   All orders for sunglasses within India are subject to availability and acceptance by Rama Vision.
   Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes.
   We accept online payments through our secure payment gateway powered by PEV (Payment Encryption Verified).
   Orders are processed upon receipt of payment.
2. Free Shipping
   Enjoy free shipping on all orders above ₹1000 within India.
   For orders below ₹1000, a flat shipping fee may apply. The exact fee will be displayed during the checkout process.
   Delivery times may vary based on your location. Please refer to our shipping policy for more details.
3. Contact Us
   Our customer support team is available 24 hours a day, 7 days a week.
   Feel free to contact us through our website's "Contact Us" page or via email at support@ramavision.com.
   We are committed to providing prompt and helpful assistance with any queries or concerns.
4. Returns and Exchanges
   If you are not satisfied with your purchase, you may return the item within 7 days of receiving it for an exchange.
   The product must be unused, in its original packaging, and accompanied by the original receipt.
   Please refer to our returns policy for detailed instructions on initiating a return.
5. Secure Payments with PEV
   Rama Vision prioritizes the security of your payments. We use PEV (Payment Encryption Verified) to ensure the confidentiality and integrity of your transactions.
   Your payment details are encrypted and securely transmitted to prevent unauthorized access.
6. Product Information
   We strive to provide accurate and up-to-date information about our products, including descriptions, specifications, and images.
   However, we do not guarantee the accuracy of such information. If you have any questions, please contact our customer support team before making a purchase.
7. Intellectual Property
   All content on our website, including images, logos, text, and other materials, is the property of Rama Vision and is protected by intellectual property laws.
   Unauthorized use, reproduction, or distribution of any content is strictly prohibited.